Terms of Service

Last updated: May 10, 2026

These Terms of Service (“Terms”) govern your access to and use of The Neuro-Affirming Home (the “Store”, “we”, “us”, “our”) and any digital products, content, or services offered through our website. By accessing the Store or completing a purchase, you agree to be bound by these Terms. If you do not agree, do not use the Store.

1. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to make a purchase. By placing an order you represent that you meet this requirement and that the information you provide is accurate and complete.

2. Digital Products and Informational Content

The Store sells digital products and informational content, which may include downloadable files, e-books, guides, courses, templates, and similar materials (the “Products”). The Products are provided for your personal, non-commercial use only.

Upon successful payment, you will be granted access to the Product through a download link, email delivery, or member portal, as applicable.

3. License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Products you have purchased, solely for your personal use.

You may not:

• Resell, redistribute, sublicense, lease, rent, or otherwise commercially exploit the Products;
• Copy, reproduce, modify, translate, or create derivative works from the Products, except as expressly permitted in writing;
• Share your access credentials, download links, or files with any third party;
• Use the Products to train machine learning or AI models without our prior written consent;
• Remove or alter any copyright, trademark, or other proprietary notices contained in the Products.

4. Intellectual Property

All Products, content, branding, text, graphics, logos, and other materials available on the Store are the property of The Neuro-Affirming Home or its licensors and are protected by international copyright, trademark, and other intellectual property laws. No rights are transferred to you other than the limited license set out in Section 3.

5. Orders, Pricing, and Payment

All prices are listed in the currency displayed at checkout and are exclusive of any applicable taxes unless otherwise stated. We reserve the right to modify prices, correct pricing errors, and refuse or cancel orders at our sole discretion. Payment is processed by third-party payment providers; by submitting payment information, you authorize the relevant provider to charge the order amount.

6. Refunds

Because the Products are digital and delivered immediately upon purchase, all sales are final and non-refundable, except as set out in our Return and Refund Policy, which is incorporated into these Terms by reference.

7. Disclaimer — Informational Content Only

The Products contain general informational content. They are not medical, psychological, therapeutic, legal, financial, or professional advice and are not a substitute for consultation with a qualified professional. You are solely responsible for any decisions or actions you take based on the Products. Always seek the advice of a qualified professional regarding any individual circumstances.

8. No Warranty

The Store and the Products are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability. We do not warrant that the Products will meet your expectations or produce any particular outcome.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall The Neuro-Affirming Home, its owners, affiliates, or contributors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Store or the Products. Our aggregate liability for any claim arising out of these Terms shall not exceed the amount you paid for the Product giving rise to the claim.

10. User Conduct

You agree not to use the Store for any unlawful or prohibited purpose, not to interfere with the operation of the Store, and not to attempt to gain unauthorized access to any portion of the Store or related systems.

11. Third-Party Links and Services

The Store may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, policies, or practices of any third-party services.

12. Termination

We may suspend or terminate your access to the Store and revoke any license granted under these Terms at any time, without notice, if you breach these Terms or engage in fraudulent or harmful activity.

13. Changes to These Terms

We may update these Terms from time to time. The updated version will be effective when published on this page. Your continued use of the Store after changes are posted constitutes your acceptance of the revised Terms.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Store is operated, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms shall be resolved through good-faith negotiation; failing that, through the competent courts of that jurisdiction, except where mandatory consumer protection laws of your country of residence apply.

15. Contact

For any questions about these Terms, please contact us through the contact form available on our website.