Shipping Policy

Last updated: May 10, 2026

Digital Delivery — No Physical Shipping

The Neuro-Affirming Home sells exclusively digital products (including downloadable files, e-books, guides, courses, and similar informational content). No physical items are shipped, and no shipping fees apply.

How You Receive Your Order

After your payment is confirmed, you will receive access to your purchased product through one or more of the following methods:

• A download link sent to the email address you provided at checkout;
• An order confirmation page with direct access to the digital files;
• Account or member portal access, where applicable.

Delivery Time

Access is typically granted immediately after a successful payment. In rare cases, delivery may be delayed by a few minutes due to payment verification or system processing. If you have not received your product within 24 hours of purchase, please contact us through the contact form on our website.

Worldwide Availability

Our digital products are available to customers worldwide, subject to applicable laws and any restrictions imposed by your country of residence. You are responsible for ensuring that your use of the products complies with the laws applicable to you.

Email and Spam Filters

Please make sure the email address you provide at checkout is correct and check your spam or junk folder if you do not see your delivery email. We are not responsible for delivery failures caused by incorrect contact information or by your email provider blocking our messages.

Technical Requirements

To access and use the digital products, you may need a compatible device, an internet connection, and standard software (e.g., a PDF reader or modern web browser). It is your responsibility to ensure that your device meets the technical requirements for the products you purchase.

Taxes and Duties

Because our products are digital, no customs duties or import taxes apply. Where required by law, applicable sales tax or VAT will be calculated and displayed at checkout based on your location.

Lost Access

If you lose access to your download link or files, please contact us through the contact form available on our website. We will do our best to restore access for orders verifiable from our records.

Changes to This Policy

We may update this Shipping Policy from time to time. The updated version will be effective when published on this page.